Privacy Policy

This Privacy Policy (hereinafter referred to as the Policy) explains how PediOrtoS (hereinafter referred to as the Data Controller), managed by Josip Vlaic, OIB: 94287792867, collects, uses and manages your personal data. The Data Controller is committed to protecting your personal data and processing it in accordance with the General Data Protection Regulation and the Implementation Act of the General Data Protection Regulation. Please read this Policy carefully to understand why and how we collect your personal data and how it will be used. For any questions related to data protection, you can contact us via email:

I. Purposes and legal bases for processing personal data

We collect and process personal data to respond to your inquiry submitted through the contact form and provide free online medical advice with your consent.

By completing the contact form, you provide us with personal data such as your name, email address and information in your inquiry. These details are necessary for us to contact you and respond to your questions.

We process your personal data based on the consent you give by completing the contact form and sending the inquiry.

Since PediOrtoS provides medical advice based on your inquiries, there may be processing of health data that falls into a special category of personal data. You explicitly consent to the processing of such data by checking the designated box before submitting the inquiry.

Consent can only be given by individuals aged 16 or older, or by the legal guardian of individuals under 16, and the guardian of adults with partially or fully restricted legal capacity.

You have the right to withdraw your consent at any time by notifying PediOrtoS via email: Such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

In the case of providing data for a minor, the legal guardian is responsible for the legality and accuracy of the minor’s personal data voluntarily provided to the Data Controller.

II. Categories of personal data

When you access the website, we will collect your IP address. If you choose to submit an inquiry through the contact form, we will process the following data:

• Basic personal data: name and surname

• Contact information: email

• Other information you voluntarily share with us for the purpose of consultation and providing professional advice

Since PediOrtoS provides medical advice based on your inquiries, there is a possibility of processing health data, which is a special category of personal data. Users consent to the processing of such data before submitting an inquiry, as described in Section I of this Privacy Policy.

We collect personal data directly from you, for example, when you fill out the contact form on our website or contact us via email.

III. Your rights

Your rights include:

Right of access: You have the right to get the confirmation whether we process your personal data and, if so, right to access the personal data and related information.

Right to rectification: You have the right to correct any inaccurate personal data and complete any incomplete data.

Right to erasure (“right to be forgotten”): You can request the deletion of your personal data if there is no legal basis for further processing and storage.

Right to restriction of processing: You can request the restriction of processing in certain cases, such as disputing the accuracy of your personal data or when the processing is unlawful.

Right to data portability: You can request a copy of your personal data in a structured, commonly used and machine-readable format, under certain conditions.

To exercise these rights or learn more, please contact us at:

If you are dissatisfied with the way we process your personal data, you can file a complaint with the national supervisory authority (Agency for Personal Data Protection, Selska cesta 136, Zagreb) or another supervisory authority within the EU.

IV. Storage of personal data

We store your personal data in a secure environment, protected from unauthorized access, disclosure, use, alteration or destruction by any organization or individual.

The collected data will be stored for as long as necessary for the purposes mentioned above, up to a maximum of 12 months from the last interaction with PediOrtoS, in order to respond promptly to any additional inquiries that may arise or until consent is withdrawn.

Your personal data will not be stored in a form that allows identification longer than reasonably necessary for the purpose for which it was collected or processed.

Furthermore, in the event of a judicial, administrative or extrajudicial procedure, personal data may be stored until the end of such procedure, including any period for filing legal remedies.

V. Recipients of personal data

It is important to note that your personal data may be processed by our trusted partners providing services on our behalf. For example, external collaborators responsible for maintaining the website, its security and technical settings may have access to your personal data on our behalf. These service providers are obligated, through relevant contracts, to use the entrusted data strictly in accordance with our guidelines and solely for the purpose we have strictly defined. We also require them to adequately protect your data and treat it as a business secret.

PediOrtoS and its collaborators process your personal data exclusively within the European Union and the European Economic Area (EU/EEA).

VI. Cookies

A cookie is a small text file that your browser stores on your device (computer, mobile phone, tablet or other device used to access the website) when you visit a website. Cookies include information that does not directly identify you. They are located in your browser’s memory and usually contain data such as the name of the server from which the cookie was sent, the cookie’s lifespan and value

(usually a randomly generated unique number). For more information about cookies, visit

PediOrtoS uses strictly necessary cookies that are essential for navigating the site and using its features. These cookies are always active, necessary for the website to function, and cannot be disabled in our systems. They are typically set in response to your actions involving requests for services, such as cookie settings, login or form completion. You can set your browser to block these cookies or issue warnings about them, but in that case, some parts of the site may not work. These cookies do not store any information that could identify you.

Additionally, you can accept or reject some or all cookies by adjusting your browser settings. If you want to delete or disable cookies on your device, you need to update your web browser settings (find information on how to delete and disable cookies in your web browser by selecting the help menu). Some browsers allow you to browse the website in “anonymous” mode, limiting the amount of data set on your device and automatically deleting persistent cookies set on your device when you finish browsing.

VII. Final provisions

This Policy takes effect on February 1st 2024. We reserve the right to amend and supplement the Policy. Any changes will be published on our website

DATA CONTROLLER: PediOrtoS, email:

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